Pactum

Personal Injury Legal Counsel — Kuala Lumpur

A steady hand when the path forward feels uncertain.

Pactum provides considered legal guidance for those who have been injured — in road accidents, at work, or through the actions of another party. We listen carefully before we advise.

+60 3-9842 3175
Admitted to the Malaysian Bar

How We Can Help

Each engagement is shaped around your particular situation. Below are the three ways we typically work with clients who have been injured.

Initial Case Review

Initial Case Review and Steady Counsel Engagement

A private first conversation structured around listening. You describe what happened at your own pace. We map the facts, identify what matters, and provide candid guidance on next steps — medical reporting, police records, insurer communications.

  • Written summary provided after session
  • No obligation to continue
  • Covers road, workplace, and liability incidents

RM 680

Arrange a Review
Insurance Claim Engagement

Insurance Claim and Settlement Engagement

A considered engagement covering documentation, formal claim preparation, calm correspondence with the insurer, and where appropriate, negotiation toward settlement. You receive a written record at each meaningful step.

  • Medical and professional report coordination
  • Transparent timeline from the outset
  • Written record at each stage

RM 1,400

Discuss Your Claim
Personal Injury Litigation

Comprehensive Personal Injury Litigation Engagement

A fuller engagement for contested matters or serious injuries likely to proceed to court. Full case preparation, expert instruction, pleadings, and trial conduct. Settlement options remain open at every stage — there is no presumption that a matter must run to judgment.

  • Senior counsel briefed where appropriate
  • Clear scope, fee structure, and review points
  • Client prepared carefully for any testimony

RM 2,150

Talk to a Lawyer

Why Clients Choose Pactum

A few things that distinguish our approach in a field where the quality of attention matters as much as the quality of the argument.

You Are Heard First

Every engagement begins with careful listening. We do not form a view before we understand what actually happened to you.

Written Records Throughout

We provide written summaries and updates at each meaningful stage, so you always know where your matter stands.

Transparent Fees

Engagement letters set out clear scope, fee structure, and review points before work begins. No surprises.

Settlement Kept Open

We revisit settlement options with you at every stage. There is no pressure to proceed to trial when a fair resolution is available earlier.

Senior Counsel When Needed

For more complex litigation, we brief senior counsel where the matter benefits from that — always with your knowledge and consent.

Unhurried Process

We work at a pace that allows for clear thinking. Timelines are explained at the outset, and you are told promptly when circumstances change.

Have you been injured? A conversation costs nothing.

Our initial review is a private, structured session. You leave with a written summary and a candid sense of your position — under no obligation to continue.

Questions We Are Often Asked

Straightforward answers to the things people want to know before they reach out.

What kinds of injury matters does Pactum handle?
We work primarily with individuals who have been injured in road accidents, at the workplace, or through the negligence of another party. If you are unsure whether your situation falls within our scope, the initial review is precisely the right place to explore that.
How long does an injury claim typically take in Malaysia?
It depends on the nature of the matter. Insurance settlements can sometimes be concluded within a few months; litigation can take considerably longer. We provide a candid timeline estimate at the outset of any engagement, and we revisit it with you whenever circumstances change.
What should I bring to the first consultation?
Anything you have to hand — a police report, medical letters, photographs, correspondence with an insurer. If you have nothing, that is fine too. The first session is about understanding what happened; we can identify what documentation will be needed from there.
How are your fees structured?
Each engagement has a set fee that is explained clearly in the engagement letter before work begins. The initial review is RM 680. Insurance and settlement engagements are RM 1,400. Full litigation engagements are RM 2,150. We do not add costs without discussing them with you first.
Is what I tell you in the consultation confidential?
Yes. Legal professional privilege applies from the moment we begin speaking. Nothing you share with us in a consultation will be disclosed without your express consent, subject only to narrow legal obligations that we would always explain to you in advance.
Do I need to decide immediately whether to proceed after the review?
No. The initial review is a standalone service. You leave with a written summary and our assessment of your position. There is no obligation to engage further, and we will not follow up unless you ask us to.

Our Office

19, Jalan Sultan Ismail, Wisma MCA, 50250 Kuala Lumpur

Map

Get in Touch

Use the form to reach us, or contact us directly by phone. We respond to all enquiries within one business day.

Contact Details

Address

19, Jalan Sultan Ismail
Wisma MCA, 50250 Kuala Lumpur

Working Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday & Public Holidays: Closed

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