Three ways to engage, sized to what your matter actually needs.
Back to HomeOur Methodology
Every engagement at Pactum starts from the same foundation: understanding what happened, to whom, and what the realistic options are. This means listening before advising, and gathering the relevant facts before forming a view on the matter's prospects.
From there, the path varies. Some matters are resolved by a well-prepared insurance submission; others require expert evidence, pleadings, and trial. We do not assume a path; we establish it through the facts and advise accordingly.
Listen and map the facts
Understand the event, the injury, and the client's circumstances before forming any assessment.
Assess the viable path
Identify whether a claim exists, through which route it should be pursued, and what it is likely to involve.
Engage at the appropriate level
Propose the engagement type that fits the matter — review, settlement, or litigation — and explain why.
Document and report throughout
Provide written updates at each meaningful stage; revisit settlement options where relevant.
Engagement Type 1
Initial Case Review and Steady Counsel Engagement
RM 680
A private first conversation for individuals who have been injured in a road accident, workplace incident, or similar event and want considered guidance on their position. The session is structured around listening: you describe what happened, in your own pace, and we ask careful questions to map the facts and identify the points that matter for any potential claim.
Practical guidance is provided on next steps — medical reporting, police records, communications with insurers — alongside a candid sense of what a reasonable claim outline might look like. You receive a written summary of the conversation and are under no obligation to continue.
- Road accidents, workplace incidents, and general liability matters
- Written summary of the session provided
- Guidance on documentation and immediate next steps
- No obligation to continue
Engagement Type 2
Insurance Claim and Settlement Engagement
RM 1,400
A considered engagement for clients pursuing a claim through the insurance and settlement framework. The work covers gathering of medical reports and supporting documentation, preparation of the formal claim, calm correspondence with the insurer, and where appropriate, conduct of negotiation toward settlement.
Throughout, you are told what is being done, why, and what a reasonable timeline looks like. Where the assessment of damages requires the input of medical, occupational, or rehabilitation professionals, those engagements are coordinated alongside the legal work. You receive a written record at each meaningful step.
- Documentation gathering and claim preparation
- Insurer correspondence and negotiation
- Expert report coordination where needed
- Written record at every meaningful stage
Engagement Type 3
Comprehensive Personal Injury Litigation Engagement
RM 2,150
A fuller engagement for matters that proceed, or are likely to proceed, to court — including more serious injuries, contested liability, or complex causation. The work covers full case preparation: review of the documentary record, instruction of the relevant experts, drafting of pleadings, conduct of interlocutory steps, and the trial itself.
Senior counsel is briefed where the matter benefits from that, and you are prepared carefully for any testimony you may give. Settlement options are kept open and revisited at each meaningful stage; there is no presumption that the matter must run to judgment if a fair settlement becomes available. Engagement letters set out clear scope, fee structure, and review points.
- Full case preparation and expert instruction
- Pleadings, interlocutory steps, and trial conduct
- Senior counsel briefed where appropriate
- Client preparation for testimony; settlement revisited throughout
Which Engagement Is Right for You?
Use the table below as a starting guide. If you are unsure, the initial review is the appropriate place to establish which path fits your situation.
Not sure which applies? Start with the Initial Review. It is designed for exactly this situation.
Protocols Across All Engagements
These apply to every matter, regardless of type or fee level.
Engagement Fees
All fees are in Malaysian Ringgit and are stated in the engagement letter before work begins.
Engagement 1
Initial Case Review
RM 680
One session; no ongoing obligation
- Structured listening session
- Written summary of findings
- Next-step guidance
- Candid claim assessment
Engagement 2
Most CommonInsurance & Settlement
RM 1,400
Full claim and settlement engagement
- Document gathering
- Formal claim preparation
- Insurer negotiation
- Expert coordination
- Written record throughout
Engagement 3
Full Litigation
RM 2,150
Court proceedings, pleadings, and trial
- Full case preparation
- Expert instruction
- Pleadings and interlocutories
- Trial conduct
- Senior counsel where needed